At Smythe Street Church (SSC) we recognize that your personal information is yours, and is to be treated with care. We also believe you should clearly understand how we use your contact information in plain language.
If you have questions or wish to contact us regarding your information or our messages, please email office@ssc.church or call (506) 458-8206.
Information Retention & Use
- How We Use Information
- Contact information shared with us is used by our staff or authorized persons to inform you of SSC plans, programs and activities. We also use information to send charitable donation receipts and to provide care to you.
- Right to Correct
- If you believe we have incorrect information you are encouraged to contact us so we can correct or delete contact information. We preserve the right to retain specific records for legal reasons.
- Privacy & Caring for Your Information
- We take care to protect your privacy. We use your information for SSC ministry purposes and do not share your information outside of SSC purposes. We do not sell or share your information. Your data is managed in a secure environment, accessible only to authorized personnel.
- We implement strict access controls and security measures to ensure that your phone number and related information cannot be accessed or shared by unauthorized personnel.
- We do not share your mobile information with third parties for marketing or promotional purposes under any circumstances.
- We do not transfer your phone number or any related information to external organizations under any circumstances.
- In specific situations we may be legally required to disclose information to government or investigative bodies.
- Questions
- If you have questions or wish to contact us regarding your privacy or SMS messages, please email office@ssc.church or call 1-506-458-8206 or 1-800-601-0981.
- Email Use
- Email addresses you supply may be used by SSC staff, or authorized persons to provide you information concerning SSC programs, plans, activities and giving.
- Unsubscribing from Group Emails
- Emails sent to any mailing list or groups we create offer a link at the bottom with which you can easily unsubcribe from future email communication through our data management system.
- Removing Your Email
- If you would like to remove your email from our contact records, email our office at: office@ssc.church
Phone Numbers & Texting
- Texting
- We may use your phone number to send you individual text messages. We do not use your number for mass texting campaigns. Frequency of text messages will vary, users may receive messages as needed based on specific circumstances.
- Examples of uses for texting:
- Emergency messaging concerning a minor you have enrolled in one of our activities.
- Responding to appointment requests.
- Informing of storm cancellations.
- If subscribing to a texting campaign, your initial sign-up message will indicate the frequency of text messages you will receive. We do not do texting campaigns, but governing regulations require we inform you of any campaign frequency.
- Your phone number and decision to allow us to use your phone for texting is private and we do not share that information with outside organizations without permission.
- Consent
- When completing forms we will request your permission to use your phone number for texting.
- Message Types
- SMS Message types from Smythe Street Church include: Conversational SMS messages, Replies to inquiries, Event Information. Messages will be sent as needed based on specific circumstances. This means messaging frequency varies. Message and Data rates may apply.
- You may receive account alerts, promotional offers, or customer service messages.
- All types of messages being sent are clearly listed in this field. This is necessary to meet compliance requirements.
- Users will receive account alerts, reminders, and important updates via SMS.
- Costs
- If you authorize receiving text messages, message and data rates may apply from your carrier.
- Unsubscribing & Help
- Text HELP to 506-458-8206 or 800-601-0981 for help.
- Text STOP to 506-458-8206 or 800-601-0981 to unsubscribe.
- If you want to unsubscribe from receiving text messages from our church number text STOP to 506-458-8206, 800-601-0981. You may receive a verification message.
- Support
- For help, text HELP or SUPPORT to the church’s phone number.
- Removing Your Phone Number
- If you would like to remove your number from our contact records, email our office at: office@ssc.church
- If you have questions or wish to contact us regarding your information or our messages, please email us at office@smythestreetcathedral.com or call (506) 458-8206.
Contact Us:
If you have questions or wish to contact us regarding your information or our messages, please email us at office@smythestreetcathedral.com or call (506) 458-8206.